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I downloaded Adobe Reader XI. When I try to open a PDF file it opens briefly and then Windws error message appear " Adobe Reader has stopped working........" I can no longer open any PDF files. Tried repairing through Windows, Adobe, reloaded Adobe Reader XI, nothing works
Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 11.0.3.37
Application Timestamp: 518e18e3
Fault Module Name: AcroRd32.exe
Fault Module Version: 11.0.3.37
Fault Module Timestamp: 518e18e3
Exception Code: 40000015
Exception Offset: 000c6ab0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: c37e
Additional Information 2: c37eace044c7ca1363ee7c4cfb11aae7
Additional Information 3: 85bb
Additional Information 4: 85bbf00149e67a2c3f6c3b46162b41ad
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Hi,
Please try the solution mentioned in the KB doc: http://helpx.adobe.com/acrobat/kb/troubleshoot-errors-freezes-reader-windows.html
Regards
Aditya
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Thank you for the tip. I have re-installed Adobe Reader 10 and everything works again. I will try your fix when I some free time. Computers do save time they are the ultimate time sink when things don’t work.