• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Flash player won't install in windows 7

New Here ,
Jun 22, 2012 Jun 22, 2012

Copy link to clipboard

Copied

Flash player won't install in windows 7

This is what I get when trying to use "FLASH PLAYER HELP", as you can see, my flash player and OS are NOT listed and when asked on left side of screen if "THIS WAS HELPFUL", I clicked NO and could not complete my response.

Capture.JPG

HOW DO I FIX THIS??? THERE ARE SEVERAL ITEMS THAT REQUIRE FLASH PLAYER & I CANNOT GET IT TO WORK. AFTER DOWNLOADING (AT LEAST4 TIMES) IT SAYS EVERYTIME "INSTALLATION SUCCESSFUL"

Views

38.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Jun 22, 2012 Jun 22, 2012

Download the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header and save it to disk, then close all browser windows and run the downloaded installer.

If you still have problems, please post the contents of the FlashInstall.log file in

  • C:\Windows\system32\Macromed\Flash
  • C:\Windows\syswow64\Macromed\Flash

[topic moved to Flash Player forum]

Votes

Translate

Translate
New Here ,
Jun 22, 2012 Jun 22, 2012

Copy link to clipboard

Copied

Same thing happening to me.  Various sources insist I update Adobe Flash Player.  I've reinstalled umpteen times.  It tells me I'm now running the new version.  Then the next video effort insists I must update the Player.  What's going on?  Any Thots?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 22, 2012 Jun 22, 2012

Copy link to clipboard

Copied

Download the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.ht... and save it to disk, then close all browser windows and run the downloaded installer.

If you still have problems, please post the contents of the FlashInstall.log file in

  • C:\Windows\system32\Macromed\Flash
  • C:\Windows\syswow64\Macromed\Flash

[topic moved to Flash Player forum]

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 22, 2012 Jun 22, 2012

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
May 22, 2013 May 22, 2013

Copy link to clipboard

Copied

LATEST

Here it is 23 May 2013 and this problem is still HERE.

I go go Hulu & try to watch something and am told to install Flash Player. The samething happens in youtube.com.

I have tried, I mean tried to install Flash Player and cannot get it to install. WHY??? The program states that I did a successful install and still cannot get anything done.

I used the unintall that I got from Adobe. Did a registry clean. Found a sub-DIR and deleted that. I am using IE10, Windows 7 Pro, 64-bit. Restarted computer and number of times. I tried the things in the above comments with NO luck, if I did have good luck I would not be writing this, right??

What is the matter Adobe?? Why can't we call Adobe and get help??

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines