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2. Re: Can't use Premier Pro
Izzy Babic May 23, 2013 10:49 AM (in response to Izzy Babic)I clened it succesfully but My Adobe Premier Pro CS6 still does not start. I have downloaded everything but when I attempt to start I get Application Error: Adobe Premier Pro.exe – Application Error: The application was unable to start correctly (0xc000007b). Click OK to close the application. I have update it but still oes not work
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3. Re: Can't use Premier Pro
Jeff A Wright May 23, 2013 10:58 AM (in response to Izzy Babic)Izzy please see Creative Cloud AAM lists Applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for your Up to Date issue if you are still experiencing it.
Also for your inability to install the extension manager update please review the installation logs for the update. You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
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4. Re: Can't use Premier Pro
Izzy Babic May 23, 2013 11:27 AM (in response to Jeff A Wright)I want to run Premier Pro.It does say "Up to Date" and I have downloaded it but now am geting Application error.
As far as extension manager ...I was able to download it
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5. Re: Can't use Premier Pro
Jeff A Wright May 23, 2013 11:33 AM (in response to Izzy Babic)Izzy if you review the installation logs for Premiere Pro do you see any error messages?
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6. Re: Can't use Premier Pro
Izzy Babic May 23, 2013 11:57 AM (in response to Jeff A Wright)Where do I go to sccess Instalation log?
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7. Re: Can't use Premier Pro
Jeff A Wright May 23, 2013 12:59 PM (in response to Izzy Babic)The instructions are in message #3 of your discussion thread.
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8. Re: Can't use Premier Pro
Izzy Babic May 23, 2013 1:20 PM (in response to Jeff A Wright)I was able to access install log. In latest Premier Pro Log I couldn't see anything. But the log finishes with "Exit Code: 0 - No error".
Yesterday when I first truyed to install this I got one "Adobe Setup Error.log" file. The file ends up with this "Exit Code: 15 - Media DB Sync failed."
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9. Re: Can't use Premier Pro
Izzy Babic May 23, 2013 1:26 PM (in response to Izzy Babic)OK in one of yje files I found several references to this "ErrorDialog = SetupError" and this "CustomAction drvins64Install.D369970D_84F1_4034_AD04_376E78EC4B9D returned actual error code 3010 but will be translated to success due to continue marking"... However, the same log ended with "Exit Code: 0 - No error"
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10. Re: Can't use Premier Pro
Jeff A Wright May 23, 2013 1:30 PM (in response to Izzy Babic)It appears that the install was successful then Izzy. I am moving this discussion to the Premiere Pro forum. The users in this forum may have additional suggestions which will allow you to resolve your difficulties with opening Premiere Pro.
Do you receive any specific error messages when launching Premiere Pro?
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11. Re: Can't use Premier Pro
Izzy Babic May 23, 2013 1:47 PM (in response to Jeff A Wright)I get this: "Application Error: The application was unable to start correctly (0xc000007b). Click OK to close the application. "
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12. Re: Can't use Premier Pro
John T Smith May 23, 2013 5:08 PM (in response to Izzy Babic)0xc000007b Problem http://forums.adobe.com/thread/1099431



