5 Replies Latest reply: May 25, 2013 12:59 PM by Bill Hunt RSS

    Video and sound synchronization issue

    JamesLeeNH
    JamesLeeNH May 25, 2013 10:09 AM

      I recently made some movies with my Samsung Galaxy SII phone video recorder and when I uploaded it to create a movie I found the sound and audio out of sync. Is that a way to fix this problem with Premiere elements 11?              

        • 1. Re: Video and sound synchronization issue
          Bill Hunt CommunityMVP
          Bill Hunt May 25, 2013 10:18 AM (in response to JamesLeeNH)

          Welcome to the forum.

           

          I do not know about the Samsung Galaxy, but many smartphones w/ camera capabilities, like the iPhone 5, record video with a variable Frame Rate (FPS). This can cause many issues, as Premiere (both Pro and Elements) do not detect and work with the variable Frame Rates - only fixed Frame Rates. This could be a problem, but someone, who knows the Samsung will have to comment, and verify the FPS for its video.

           

          If you run one of the Samsung files through G-Spot, or MediaInfo (PC) and both free, or Media Inspector (Mac, but I do not know if that is free), you should be able to determine the FPS Frame Rate. If it is variable, then that is likely the problem.

           

          Many users have been able to use Apple's QuickTime Pro (US $29 upgrade/unlock), to Export the iPhone variable Frame Rate files to a fixed Frame Rate one, that WILL work in Premiere.

           

          If the variable Frame Rate is not the cause, then perhaps this FAQ Entry will be useful: http://forums.adobe.com/message/1982330#1982330

           

          Good luck,

           

          Hunt

          • 2. Re: Video and sound synchronization issue
            JamesLeeNH Community Member
            JamesLeeNH May 25, 2013 12:26 PM (in response to Bill Hunt)

            Thanks Bill.

             

            Someone on an Android forum suggested a program called HandBrake which is a free download at Cnet. I tried it and it worked perfectly. Problem solved.

            • 3. Re: Video and sound synchronization issue
              Bill Hunt CommunityMVP
              Bill Hunt May 25, 2013 12:34 PM (in response to JamesLeeNH)

              Great news!

               

              From that Android forum, did you find out if your phone does shoot with variable Frame Rate, like an iPhone does?

               

              I will tuck Handbrake away for future camera phone questions. I see it recommended for a lot of other conversions, but did not recall it converting variable Frame Rate to a constant Frame Rate. I had only read of QT Pro being used.

               

              Thank you, and good luck,

               

              Hunt

              • 4. Re: Video and sound synchronization issue
                JamesLeeNH Community Member
                JamesLeeNH May 25, 2013 12:49 PM (in response to Bill Hunt)

                Hi Bill,

                 

                Yes, the Samsung Galaxy uses variable frame rates and Adobe Permiere Elements only works with fixed rame rates. Handbrake quickly and easily converts the entire file to fixed frame rates.

                 

                After doing that I was able to edit my video, upload it to YouTube and it came out great.

                 

                Thanks for your help.

                • 5. Re: Video and sound synchronization issue
                  Bill Hunt CommunityMVP
                  Bill Hunt May 25, 2013 12:59 PM (in response to JamesLeeNH)

                  James,

                   

                  Thank you for that confirmation. It is, as I suspected.

                   

                  So glad that you found Handbrake to do the conversion for you.

                   

                  Happy editing,

                   

                  Hunt