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I am already with Adobe Presenter 8.1 (64 bits) and with Office 2013. Whenever I start recording a powerpoint presentation, with myself in the webcam (Logitech c-920), something happens that avoids me to record with my webcam again. After the crash, if I open Adobe Presenter (not through Powerpoint - but through the desktop shortcut), nothing happens...my webcam does not start and Adobe presenter simply does not open. I ran as administrator...nothing. Even through powerpoint, adobe presenter won´t record anymore. The only way to solve this is UNINSTALLING adobe presenter and installing it again. Then I can use it once more till the next crash. There is something wrong and I just can´t figure out what it is. Help!
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SPECS are:
Windows 7 ultimate 64 bits - mobo DX79SI - i7 3930 - Nvidia gtx690 with the latest drivers.
32gB RAM
Using Office 2013
Logitech C-920 , Microphone Blue Yeti.
All drivers updated to latest versions.
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The problem in detail:
- Open Powerpoint 2013 presentation
- Open Adobe Presenter through Powerpoint
- record
- publish
- ok...
Closes. Next time, it won´t open anymore...
If I only open Adobe presenter (before the crash) and open preferences (to choose webcam, microphone, etc.) it will crash in the very moment I close the preferences window.
My office 2013 is 32 bits. Is there an Adobe Presenter 8.1 32bits? Would that be the problem?
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Update your driver for your video card to the latest version. This sounds like a known issue with older drivers.
320.18 appears to be the latest version of the driver for your video card.
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Already with the latest drivers...any other possible cause?
Carlos