Upgrade from RH8 to RH10 formatting

[mgriebel]

We upgraded from RH8 to RH10 and some of the topics are not formatted. (1484 topics) There is alot of extra spacing inbetween bullets and alpha numbering.

For example:

<ol style="list-style: decimal;">
 <li style="list-style: none; display: inline;"><ol start="1" style="list-style: decimal;">
  <li class="p" style="list-style: lower-alpha;"><p style="margin-left: 0px;"><span 
   style="margin-left: 48px;">Enter a <span style="font-weight: bold;">Business 
   Name</span>, if applicable. This field is not required if you 
   are not establishing a business account and when you provide a 
   first and last name. The value entered is displayed on the customer's 
   invoice and is limited to 30 alphanumeric characters.</span></p></li>
 </ol></li>

What do I need to eliminate in the HTML code? And is there a way to programatically remove all the extra spaces?

Thank-you,

Michelle

[Jeff_Coatsworth]

are you seeing this in the RH topic or the produced help?

[mgriebel]

I am seeing this in the RH Topic after I click the eyeglasses icon to view as generated.

[Jeff_Coatsworth]

that's not exactly accurate - try generating some help & having a look at it

[mgriebel]

We generated RH10 and the formatting is different along with the font style, appears to be Times New Roman instead of Verdana across the board. Heading 1 and Heading 2 are black instead of royal blue. The popups are are not grabbing the skin and have a smaller font.

We have a custom 'infostyle' style that is not displaying the box with the checkmark in the center:

p.Infostyle {

vertical-align: Super;

text-indent: ;

background-repeat: No-Repeat;

padding-left: 40px;

background-position: Left Top;

list-style: ;

margin-top: 15pt;

margin-bottom: 12pt;

letter-spacing: normal;

font-style: normal;

margin-left: 57px;

line-height: Normal;

padding-right: 1px;

padding-top: 4px;

padding-bottom: 5px;

text-align: left;

font-weight: normal;

background-image: url(checkbox.bmp);

Note: We are using RoboSource to refresh our hard drives. After the upgrade an error is displaying after we refresh -- something about the rhscreens.apj. Clicked 'OK' twice to get into the application.

[mgriebel]

In other words, my style sheet is fine until I generate the help file and then the style sheet changes. 

[Peter Grainge]

Check that you have not selected a stylesheet to in the single source layout that is overriding the topic CSS.

Make sure the Apply to all Topics check box is not selected.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[mgriebel]

The generator is still changing my .CSS even after unchecking the 'apply to all topics' checkbox. Do I need to get rid of the Master Page .htt? Each topic has a Master Page and the .CSS applied to it. 

Same issue:

The formatting is different along with the font style, appears to be Times New Roman instead of Verdana across the board. Heading 1 and Heading 2 are black instead of royal blue. The popups are are not grabbing the skin and have a smaller font.

[mgriebel]

I just created a new project and imported my .css file and generated the webhelp file using RH10. The same issues - the generated help file is not viewing my .css file.

I have IE8 brower and Windows 7 operating system.

[Peter Grainge]

See the Contact page on my site and send me the new project. I assume you just created one or two test topics.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[mgriebel]

Peter,

I was able to make the .CSS behave in my test project that I sent you earlier today. I tried several different settings, etc.. but this worked: I right-clicked the .css in the Project Manager and created a new Baggage File, generated and it worked! Ok....now I have to try this in the mega huge 'real' project.

I'll let you know how it works out.

Thank-you,

Michelle

[Peter Grainge · Accepted solution]

I think your problem is because you are generating to a network drive. You should generate to a local drive and publish to a network drive.

I changed your start page in the project you sent to index.htm as I don't like having a start page with the same name as a topic and generated to a local drive.

Works fine. Correct formatting.

Also I would avoid spaces in a CSS file name.

---

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[mgriebel]

Success! I right-clicked on the .CSS file and selected New>Baggage File... and after generating the styles were working. I don't know where those other styles were coming from but the baggage file fixed this issue.