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1. Re: Attempting to Upgrade, credit card failing to authorize, though seeing 1$ charges per ea attempt
Beverley Gray Jun 3, 2013 3:06 AM (in response to roquentinroquentin)Apologies for the frustration caused.
I will check this with our finance team and get back to you. The pre-auth amounts are not actually taken from your account though.
Thanks
Bev
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2. Re: Attempting to Upgrade, credit card failing to authorize, though seeing 1$ charges per ea attempt
Beverley Gray Jun 3, 2013 8:08 AM (in response to roquentinroquentin)Finance team have advised that you should check with your credit card issuer as they are rejecting these transactions.
Thanks
Bev
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3. Re: Attempting to Upgrade, credit card failing to authorize, though seeing 1$ charges per ea attempt
W_J_T Jun 3, 2013 1:39 PM (in response to Beverley Gray)Beverley Gray wrote:
credit card issuer as they are rejecting these transactions.
Maybe they know the Creative Cloud is not as great as it's being made out to be and in contrast to Adobe are trying to do their customer an "honest" favor.
------------ EDIT ------------
We understand that participants in the Adobe forums are passionate about the subject matter. However, your post in the forum thread at http://forums.adobe.com/thread/1224311?tstart=0 does not follow our Community Guidelines. You are always more than welcome to express your opinion in the appropriate threads, but we cannot tolerate your disruption of the forum by making it difficult for others to get help.
Based on the above PM I received, It seems that my above comment was frowned upon. I sincerely apologize if my comment which was made in the sense of humor offended anyone and I apologize to those whom it did in fact offend. I am sorry if this was the case. I apologize.



