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Hi, one of my French customer is getting this error message:
'The license key is damaged' (la cle de license est endommagee).
Any suggestions any one?
Much appreciated
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Is this
One thing that can help is to reset the authorization of ADE.
When it gets it confused, it seems to throw out fairly random error messages.
I think this is pretty unlikely to help if it is just one book giving problems.
Probably best to try to get a new version of the file giving problems in that case.
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Hi there,
Thank you very much for your suggestion. The customer is a bit 'narrow' and doesn't give me the information I'm asking for. It happens a lot with doctors...they want everything to work straight away and they are very impatient.
But I will advice this and see if it works.
Again, thank you!
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thank you
it worked