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Install says internet explorer must be closed. IT ISN'T OPENED. What is the problem???
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Hello,
Welcome to Adobe Forums.
Launch Windows Task Manager (Keyboard Shortcut : Ctrl+Shift+Esc)
Go to Processes Tab
Make sure "Show processes from all users" is checked (For Windows XP) or you have clicked the button
Look for iexplore.exe and kill the process
Thanks,
Vikram