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Photoshop CS5 on dead computer, now on new desktop can I put on laptop too?

Community Beginner ,
Jun 10, 2013 Jun 10, 2013

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I bought Photoshop CS5 last year just a few months before my computer 'died fatally' on me. The local computer store couldn't fix it so I bought a new desktop PC from them. As part of the deal they installed all my programmes from my discs and I have been using it sucessfully since.

I now have anew  laptop which I will want to use on a photography holiday. Can I load CS5 onto that too? I understand there are 2 licences but one may still be allocated to the 'dead' PC. How do I find out if that is the case and get it transferred to my new laptop?

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correct answers 1 Correct answer

Community Expert , Jun 10, 2013 Jun 10, 2013

Just try to install CS5 on the new laptop.

If you get a message about activations exceeded then contact Adobe, explain the situation and get the activation count reset.

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Community Expert ,
Jun 10, 2013 Jun 10, 2013

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Just try to install CS5 on the new laptop.

If you get a message about activations exceeded then contact Adobe, explain the situation and get the activation count reset.

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Community Beginner ,
Jun 10, 2013 Jun 10, 2013

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Thanks, it is an obvious move but I don't want to Adobe to freeze me out of my desktop programme as I use it so much. 

I have not yet found a way to contact Adobe should that need arise - the links on my Photoshop support programme don't take me anywhere

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Community Expert ,
Jun 10, 2013 Jun 10, 2013

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Community Beginner ,
Jun 12, 2013 Jun 12, 2013

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Thanks John

It worked fine on first try to the new laptop.

The store obviously did the right thing for me!

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