Help for installing Flashplayer 10.3 on a Mac?

[katndemi]

I have tried unsuccessfully to install flashplayer 10.3 on my MacBook using OS10.5.6. I get an Installation Successful message, follow the instructions to close my browser, but it is not there.  I have used both Safari and Firefox to try and install it.   All of a sudden a new version of flashplayer is needed for doing things I have done for years such as watching TV shows and using a brain training program.  Do I have to upgrade my Mac from Leopard to Snow Leopard, or will that do it?  Anyone else have this problem?  Any ideas?  This is the first time I have had problems installing any program Leopard will suport.  Thanks!

[dandab]

Hi katndemi,

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Can you see the animation on this website? Does it tell you which version you have?

[katndemi]

Blank screen meaning I have no flashplayer though it supposedly installed.

[dandab]

You can check if the plugin is installed on safari by following these instructions - http://browsers.about.com/od/safar1/ht/safariplugin.htm

Under Shockwave Flash, you should see something like Shockwave Flash 10.3.r183 — from file “Flash Player.plugin”.  Do you see it?

Also, please make sure plugins are enabled - http://247support.custhelp.com/app/answers/detail/a_id/8968/~/safari%3A-enable-plug-ins.

Finally, if those solutions don't work, try a clean install.

1. Follow the CLEAN uninstall instructions here.  Make sure to delete all the files/folders in step 4.  http://forums.adobe.com/message/4041846#4041846

2. Download this zip of the latest Flash Player for your machine. I have one for you here, pulled from our flash player archive page. http://download.macromedia.com/pub/flashplayer/installers/archive/fp_10.3.183.90_archive.zip

3.  Extract, and navigate into the 10_3_r183_90 folder (not debug). 

4. Mount flashplayer_10_3r183_90_mac_intel.dmg, and continue with the install.

Hope this helps.