1 Reply Latest reply: Jun 14, 2013 2:25 AM by Mylenium RSS

    Error updating most apps in the manager

    cjacs987654 Community Member

      Hi All

       

      I noticed in Adobe Application Manager, nearly all the apps showed a status of 'Install'. I have already installed all apps some time ago.

       

      I thought this was odd so I went into an app (premiere) and went to updates - but it said already up to date?

       

      Thought I had nothing to lose, so I proceeded to install each app in the application manager.

       

      Some apps installed ok, but about 6 or so had the error shown below or similair:

       

      I did a retry, but same result

       

      I do have a drive Z ( a network mapped drive) but my apps are stored in the default directory on drive C

       

      Anyone know whats happening?

       

       

       

      Chris Anderson

       

       

       

       

       

      Exit Code: 6

      Please see specific errors below for troubleshooting. For example,  ERROR:

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 3 error(s)

       

       

       

      ----------- Payload: Microsoft_VC80_CRT_x86 1.0.0.0 {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} -----------

       

      ERROR: Error 1327.Invalid Drive: z:\

       

      ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

      MSI Error message: Error 1327.Invalid Drive: z:\

       

      ERROR: Third party payload installer Microsoft_VC80_CRT_x86.msi failed with exit code: 1603

       

      -------------------------------------------------------------------------------------