flash player install issues

[Guest]

cannot install updated version of flashplayer. was told to uninstall old version and did this. when attempt made to install 11.7.700, msg "cannot contact reliable source" and/or download timeout. now I have no player or air.

[pwillener]

Download and run the offline installer

Windows: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

Mac OS: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_player_11_osx.d...