flash player keeps crashing despite being updated

[Guest]

I regularly play shockwave flash games & up date when available but now I get the message could not load shockwave flash! any suggestions? I am on the point of despair!

[Prabhuram_R]

Hi,

Can you please provide your OS and browser details so that we can provide the appropriate solution for you?

With regards,

Prabhu

[Guest]

I have windows 7 & use google chrome as my browser

[Prabhuram_R]

Hi,

You don’t have to install Flash Player if you use Chrome. Flash Player is integrated into Chrome and enabled by default. Chrome automatically updates when new versions of Flash Player are available.

To ensure that you have installed the latest version of Chrome and have the latest version of Flash Player, select Chrome > About Google Chrome.

Also look at this exclusive Flash Player on Chrome document http://helpx.adobe.com/flash-player/kb/flash-player-google-chrome.html for more information.

Hope the above helps.

With regards,

Prabhu