8 Replies Latest reply on Jan 12, 2015 4:00 PM by brenh

    How can I Delete files from LTR5 to move to Trash On OS 10.8.4?

    T.Scribner

      my set up is

      mac 0s 10.8.4 using mac book pro 2.7 GHZ with 16GB having Lacie usb 3 thunderbolt external drive storing photos and LTR 5 catalogue to do my LTR processing of 24 mg files from D600 SLR

      I have the LTR5 installed and am using it only to find out cannot move file(s) to Trashcan( MAC latest version) that doesn’t support the volume I have the photo files in. LTR5 only will permanently delete them via LTR5 only . Its an annoying step to rid the file – Is this a Bug? LTR 4 moves file(s) directly to Trash with no issues. The other LTR versions had no problem .

      I don’t recall LTR5Beta having this issue when trying to move file to trash. I was beta tester .

      LTR dialogue also says , file could not be moved to Trash folder as volume isnt supported . I have checked all preference panes to see if i can open up the trash to LTR5 discarded Files from my lacie drive where they are stored  . Often I'll move  files to trash then retrieve later from trash to import back into catalogue.

      It was suggested trying new “test” catalogue .So. I created new catalogue which acted same way; failure to move files to trash.

      As result , I have created a ” new” Trash folder within LTR5 to move discarded Files into temporary holding space; then, empty the folder contents within LTR5 as needed.

      It’s awkward , inefficient . But, it is a temporary solution in holding files until  its decided to permanently delete files. This is a short term solution till Issue is corrected.

      Does anyone else have this problem? Suggestions? 

        • 1. Re: How can I Delete files from LTR5 to move to Trash On OS 10.8.4?
          vinsolo Level 3

          I am not certain that I understand. Are you saying that you could drag a file from the view window directly into trash?

           

          vince

          • 2. Re: How can I Delete files from LTR5 to move to Trash On OS 10.8.4?
            T.Scribner Level 1

            No, basically when you want to delete a file LTR 5 should be able to remove and trash it . You should be able to find the file in trash can . LTR4 and earlier does a fine job of that.

            Instead, the problem is LTR5 will not remove to trash  as it doesnt support the volume that has the master file.  LTR5 only will delete permanently without going to trash . That is the error.

            • 3. Re: How can I Delete files from LTR5 to move to Trash On OS 10.8.4?
              vinsolo Level 3

              that must be frustrating. I have not had that problem.

               

              I use 10.8.3. In the view window, if i press on delete key a dialog asks me if i want to remove the image from the catalog OR completely remove the image from disk. If i chose the former, the image remains in its folder. If i chose the latter the image is moved to the trash.

               

              I am afraid I will be of no help. Hope you figure it out.

               

              vince

              • 4. Re: How can I Delete files from LTR5 to move to Trash On OS 10.8.4?
                CR Henderson Level 3

                This is a bug that has occasionally popped up in Lightroom since at least LR 3 (when I first encountered it) and maybe before.

                 

                See post #31 in this thread for a temporary solution.

                 

                You can read the whole thread and try other solutions, but I've never needed to go beyond the one in post #31 and I did try the permissions first...didn't work for me.

                • 5. Re: How can I Delete files from LTR5 to move to Trash On OS 10.8.4?
                  T.Scribner Level 1

                  Thank you for sharing this thread #Post 31. Ill try permissions tweaking and see of that works .

                  This was a first for me being a beta tester for LTR5 . I do  wonder when I bought the  upgrade and Downloaded LTR5  that bug  appeared  beacuse of being a beta tester .

                  Trying to rule out all sorts of things here :

                  Wonder if  doing a  an uninstall  and doing a reinstall will help?  Would it be a realistic painless step?

                  Yesterday I worked on LTR editing files from Hard drive  many hours with bug active .
                  Then all of sudden it was working ( Th1s is 3rd time its happened). If I close LTR5 then reopen later bug  appears again. I cant yet isolate the cause for  files to move and be trashed normallly!  Earlier I have trashed prefs .  Also,creating test catalogues didnt work . Tried other older drives; that failed. Will try internal drive.

                  LTR 4 and earlier was bugfree so this is first time i have encountered a stubborn bug . Its as bad as mosquitoes buzzing.

                  Wonder if the reinstall is best guaranteed solution other than uncheck my permissions.?

                    I really appreciate the info from thread 31. Thank you .

                    I'll get the bug booted.

                  • 6. Re: How can I Delete files from LTR5 to move to Trash On OS 10.8.4?
                    alanterra Level 2

                    I am also having this problem. Lightroom 5.0, Mac OS 10.7.5, Lightroom catalog on boot disk, photos on external (thunderbolt) disk.

                     

                    I get this error it seems every time I want to delete a file (either Delete key and responding "Yes, delete from disk" or cmd-opt-Delete) after I reboot. However if I show the file in the Finder (actually "Show in Finder" is mapped to Path Finder on my computer), then delete it, then undo the delete (in Path Finder), after that the delete works fine—for that file and all other files.

                     

                    It appears that there is something that is keeping Lightroom from recognizing something about the Trash on external disks, but whatever this is can be fixed by deleting files on that disk. Perhaps this is an Apple bug, not an Adobe bug?

                    • 7. Re: How can I Delete files from LTR5 to move to Trash On OS 10.8.4?
                      T.Scribner Level 1

                        I have  taken Tech service advice  from Adobe --> Create a folder  in the external drive then  commmand-delete  to move folder to trash.

                      This  apparently creates a path for other  files to be moved to trash via lightroom 5 from drives .  Works as it should.

                      I think its a Lightroom 5 flaw because in Lightroom 4 and earlier, I dont have this anomaly.

                      • 8. Re: How can I Delete files from LTR5 to move to Trash On OS 10.8.4?
                        brenh Level 1

                        I am having same problem...now I have hundreds of pictures set "to be rejected" that can't be deleted from the disk...What a waste of time!