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How to fix a Presenter 8 Subscription Genuine Software Verification Failure?

Community Beginner ,
Jun 19, 2013 Jun 19, 2013

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I am a member of Creative Cloud and today I also purchased a subscription to Presenter 8. At the end of installation, I received a message Subscription Genuine Software Verification Failure. I made a purchase and expect the installation to work. I've seen a few posts related to this message and other software, but nothing for Presenter 8.  Any assistance would be appreciated. Thank you.

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LEGEND ,
Jun 24, 2013 Jun 24, 2013

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I would recomend that you contact Adobe Support about this. I may be something as simple as an error in activating your key for Presenter 8. You should have a contact number for support on the purchase confirmation e-mail you received for Presenter 8.

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