adobe flash player 11 stopped

[Guest]

     my adobe flash player 11 just completely stopped. i went to your website. i followed the steps for windows 8. i even did a re-installation thinking that might work. it still does not work. can you please give me step by step instructions to fix it.

[pwillener]

I don't know what "completely stopped" or "does not work" means; can you be a little bit more specific?

Is this the page you consulted: http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html ?