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1. Re: Adobe Application Manager Failed to install.
SuiteSpot Jun 21, 2013 10:00 AM (in response to TRUE_SEEKER)Pretty sure I had the same problem (Error code A12E1)
As I recall I cleared the browser cache and just waited a little while and tried again and it worked just fine
YMMV
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2. Re: Adobe Application Manager Failed to install.
TRUE_SEEKER Jun 21, 2013 11:12 AM (in response to SuiteSpot)Cleared browser cache via F5.
Tried both Mycroft Internet Explorer & Firefox & received the same error message.
I notice in the Window Task Manager that the Adobe Application Manager (AAM) did appear as a 32bit application. I have a 64 bit computer. The AAM died about ¾ of the way thru the down load. A little passed after I gave the permission to continue the load to the OS.
No error code appeared on the screen.
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3. Re: Adobe Application Manager Failed to install.
privatename92 Jul 3, 2013 1:03 PM (in response to TRUE_SEEKER)I'm going to write this information cause it was so darn frustrating and after two days I finally got it - so here goes - resolution:
I'm running windows 7, and was trying to download cloud which apparently I was forced to do based on my subscription base (was on CS6 before that)
Step 1: start task manager and close ALL adobe running apps including akami session
Step 2: click on the windows icon and type in search bar %appdata%, enter
Step 3: in browser bar above of folder, click on "appdata" (my file directory when i typed step two was C:\Users\study\AppData\Roaming, and I need to be be at C:\Users\study\AppData)
Step 4: Click Local, then Adobe, then oobe, delete the oobe file
Step 5: Go the the following to download the "cleaner tool": http://download.macromedia.com/pub/creativecloud/cleanertool/win/Adobe_Creative_Cloud_Clea ner_Tool.zip
Step 6: Unzip the file and click on the AdobeCreativeSuiteCleanerTool.exe, that was in my directory as follows (dependent on where you download and unzip of course) C:\Users\study\Downloads\adobe_creative_suite_cleaner_tool (1)\win
Step 7: select (e) in the black box for "english", select (y) for yes, select creative cloud (whichever option # that is) and again anything with creative cloud (this did NOT delete my other adobe files, which I feared may - but I was simply instructing it to clean/delete the creative cloud.
Step 8: close the black window
Step 9: Click here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 and download the creative cloud adobe application manager
Step 10: Run the application
Step 11: Log in and download the software you want
If that doesn't work, what I did is between steps 4 and 5 I restarted my computer, then I went into task manager and closed all adobe apps. I'm not sure I had to do this step but I was desperate after 2 days doing whatever. Each tech person gave me different information. The last person helped me best, but I spoke with her via chat AFTER I had rebooted the computer. If you need support click http://helpx.adobe.com/contact.html and I personally did the "chat" so I wouldn't have to wait.
Hope this helps anyone who hasn't figured it out!

