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I have no sound on all website videos

New Here ,
Jun 25, 2013 Jun 25, 2013

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It recently happened that I do not have sound playing videos from websites.  I have Adobe v11,7,700,224, Windows 7 64 bit, and only use Internet Explorer.  I have IEv10.  I have to download the videos onto my computer in order to hear them.

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Adobe Employee ,
Jun 25, 2013 Jun 25, 2013

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sometimes video and audio problems are caused at a lower level and not directly related to Flash Player.  I recommend trying both of the links below to see how they perform.  If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing.  You can verify the use of HTML5 by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the context menu.

HTML5   video

http://www.youtube.com/watch?v=cTl3U6aSd2w&html5=True

Non-HTML5 video

http://www.youtube.com/watch?v=cTl3U6aSd2w

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New Here ,
Jul 27, 2013 Jul 27, 2013

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I was able to view both videos before but now both videos show something that looks like white noise with a play error.

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