• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't open RoboHelp help

Participant ,
Feb 01, 2007 Feb 01, 2007

Copy link to clipboard

Copied

Hi, I have installed RoboHelp X5 for the first time and for some reason, I can't get the help to appear. It works from the startup page but once I have opened a project, the 'Help->Contents and Index' option doesn't display anything. There is a sort of flashing as though something is happening but it doesn't appear. I am having to delve into the program files and access it that way which is fine but it worries me that something is wrong with my system.
Am I being daft?

HH

Views

293

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Feb 01, 2007 Feb 01, 2007

Copy link to clipboard

Copied

Hi HH,

you are a victim of Airplane help
Simply change your settings to view the local help
Tools - Options - General tab
Select the Use Offline help option.

Kind Regards
Craig

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 01, 2007 Feb 01, 2007

Copy link to clipboard

Copied

Sounds like you need to go into the Tool | Options menu item and select the "Use Offline Help" option. It is unset by default which attempts to access the help via the web.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Feb 01, 2007 Feb 01, 2007

Copy link to clipboard

Copied

Oops! Sorry Craig. Didn't see you there.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Feb 20, 2007 Feb 20, 2007

Copy link to clipboard

Copied

LATEST
Brilliant - thanks guys!

HH

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp