9 Replies Latest reply: Sep 3, 2013 10:13 AM by nerosunero RSS

    Why do I have to accept agreement each time I open a CC program?

    blackfrogphotos

      I have to accept the license agreement each time I open an Adobe CC product. Sometimes I have to relogin to CC. Why is this happening? I should be able to accept the agreement once for a single product and have all products activated, not have to accept the agreement and login each time I open a program. For example, I'm working in Photoshop and have to accept the agreement. With PS open, I open a PDF and have to accept the agreement. I close Photoshop and upon reopen I have to accept the agreement again about 75% of the time. Same with all CC products.

       

      Is the Creative Cloud connector not keeping the registration data or something? All software that I'm using is updated including the cloud connector.

       

      Thanks for the help