Flash Player 11.7 and newer CRASHES IE 9 and Firefox on Windows 7

[IBS-BGags]

If you've read the title, you know where I'm at.  Flash crashes as soon as any page with Flash content is visited.  A popular suggestion is to disable Hardware Acceleration, but I cannot do that as the player never loads far enough to let me to do that.

Here's what I've tried so far:

- Uninstalled flash using the Uninstaller tool, verified that both Plugin and ActiveX versions of Flash were gone.  Then did a re-install.

- Cleared Flash cache data (from the Control Panel applet)

- Cleared browser caches from both browsers

- Disabled Protected Mode in both system32 and sysWOW64 locations using the mms.cfg file

What HAS worked:

- Downgrading the Plugin version (Firefox) to version 10.3.

NOTE:  I cannot install the ActiveX (IE) version to 10.3, as installer quits when it finds that there's a newer version available for download!  Additionally, I cannot find a repository for previous versions of Adobe Flash Player ANYWHERE anymore.  Adobe's Website, OldApps.com and FileHippo.com...  none of them offer previous version of Flash anymore.  It was a miracle I was able to find the 10.3 installers.  Apparently, it's the latest version or nothing.  This does my client precisely zero good.

Unfortunately, this is a client's computer that I'm doing remote support with, so I don't have constant access to it.

Please help!

[Devendra Kumar]

Hi,

Please apply the steps mentioned in the below link

http://forums.adobe.com/message/4323109#4323109

Also you can find all archived verion of flash player using this link  http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

[IBS-BGags]

Unfortunately, that didn't do the trick.  I ran the script (as Administrator), rebooted, reinstalled Flash Player.  Crash.  So then I re-ran the script (as Administrator), rebooted again.  Crash!

I have Firefox running FlashPlayer 10.3 and that works.  As I mentioned, the ActiveX installer for FlashPlayer 10.3 finds a newer version available and won't install.  The only option is to quit.  I must say, this frustrates me.

Any more thoughts out there?

[mungox]

try this to uninstall instead of the script, it always worked for me. 

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Don't have IE or FF running at that time.