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Adobe Digital Editions

New Here ,
Jun 25, 2013 Jun 25, 2013

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Having downloaded and installed ADE 2.0, the wording of the instructions cannot be read as all the characters are boxes (as when the computer doesn't recognise a foreign symbol). How do I resolve this so that I can use the program?

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Adobe Employee ,
Jun 25, 2013 Jun 25, 2013

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Moving this discussion to the Adobe Digital Editions forum.

John which operating system are you using?  What are the language settings for your operating system?

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New Here ,
Jun 26, 2013 Jun 26, 2013

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Dear Jeff,

I use MS XP Home Edition 2002 SP3, and the language setting is English (United Kingdom).

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Guide ,
Jun 26, 2013 Jun 26, 2013

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ADE2.0 is not reliable on XP; even SP3.

Try replacing ADE2.0 with the older but more reliable v1.7.2.

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

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New Here ,
Jun 27, 2013 Jun 27, 2013

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Dear sjpt,

Many thanks for your advice.

I have removed ADE 2.0 and installed v.1.7.2, and can now read the details.  I have also successfully downloaded the book I'd bought, despite the website saying my computer was not suitable for ADE.  I assume that means 2.0!

Thankyou for responding so quickly and usefully to my query.

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