whcshdata.htm or whcshdata.js

I am trying to find out but why do you need to know? What problem is being created by this change?

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@petergrainge

Yep, it has changed. How are you using that file? There are several ways of working with CSH in RoboHelp, but I’ve never encountered someone who was using whcshdata.htm directly.

Greet,

Willam

Hi, I am having trouble with the whcshdata.js file coming up empty when generating the context sensitive WebHelp. Is there a setting in RoboHelp 10 that I can change to fix this? We have successfully generated CS WebHelp before where the whcshdata.js file has included all the map IDs, etc. as it should. This time around, it is not working. We are building on the same RH 10 project file as before. What could be causing this problem? Thanks for helping.

kathi511 Did this problem with the empty whcshdata.js ever get resolved? If so, how?

It appears that I've run into the same issue. After an upgrade from RH8 to RH11 I just cannot make RH generate a whcshdata.js which contains the mapping information. Instead the file only contains 2 boilerplate calls. If I manually add a corresponding SetCsh() call then context-sensitive help works.

I think I have all the settings correct. IDs are mapped under Project Set-up > Context-Sensitive Help > Map Files > All Map IDs.

SSL properties have the map .h file included in the content.

Did you ensure that you were fully patched up before upgrading the project? Does your whcshdata.js exist in the C:\Program Files (x86)\Adobe\Adobe RoboHelp 11\RoboHTML\WebHelp5Ext\template_csh\ folder?

Yes, the file whcshdata.js exists in the location you mentioned. It does contain the line

%%%OutputWebHelpCshDataBlock.htm("SetCsh(%d,\"%s\",%u,\"%s\");\r\n");%%%

which I assume is what you are looking for.

I updated RH11 to the latest this morning. However, that was after migrating the project. Since then I opened and closed the project several times and the updated RH changed a few more project files. Now, RH actually closes properly when I close the application. Before it wouldn't do that either and I had to kill the process every time. So, this last problem seems to be gone but the whcshdata.js problem still remains.

Haven’t got a copy of RH11 to look at right now, but my RH10 has more lines than that (hope this comes through):

%%%OutputWebHelpCshDataBlock.htm("SetCsh(%d,\"%s\",%u,\"%s\");\r\n");%%%

%%%OutputWebHelpWindowBlock.htm("addWindow(\"%s\",%s,%d,\"%s\",\"%s\",\"%s\",\"%s\",\"%s\" ,%d,%d,\"%s\",\"%s\");\r\n");%%%

%%%OutputRemoteProjectBlock.htm("addRemoteProject(\"%s\");\r\n");%%%

putCshData(gsProjPath,gaCsh,gaWindow,gaRmtProj);

Sorry, I thought you were looking for a specific line in that file. Mine does look the same as yours. Here's the entire content:

%%%OutputWebHelpCshDataBlock.htm("SetCsh(%d,\"%s\",%u,\"%s\");\r\n");%%%
%%%OutputWebHelpWindowBlock.htm("addWindow(\"%s\",%s,%d,\"%s\",\"%s\",\"%s\",\"%s\",\"%s\",%d,%d,\"%s\",\"%s\");\r\n");%%%
%%%OutputRemoteProjectBlock.htm("addRemoteProject(\"%s\");\r\n");%%%

putCshData(gsProjPath,gaCsh,gaWindow,gaRmtProj);

So the seed files are not the issue here. Do you have the map files selected in your SSL? They can be deselected when you upgrade.

Kind regards,

Willam

Yes, they are selected. Please see my prior post regarding the settings I have.

Ah. I didn't see that.

Is it only this single project that is giving problems.

You can try removing all SSL's from your project and adding new SSL's to see whether that helps.

Kind regards,

Willam

Thanks for you help William. I finally resolved the problem. I went back to the original RH8 files and performed the project migration again.

RH11 crashed during the migration. I restarted it and it warned me that the project might be broken due to a failed migration.

Well, I told it to move on anyways. Generating the same SSL now creates the correct content in whcshdata.js.

I'm just keeping my fingers crossed that nothing else broke now.

The only advice I can give at this point is to make sure your RH11 installation is updated to the latest patches BEFORE you attempt a project migration.

That's the only thing I could think of that was different compared to the first time I migrated.

I am using Robohelp 11 and here is the content in my file

SetCsh(0,"AbsenceRequest_General",2000,"AbsenceRequest-General.htm");

addWindow("NewWindow",true,0,"","","","","NewWindow",2,2,"toc|ndx|nls|gls","toc");

putCshData(gsProjPath,gaCsh,gaWindow,gaRmtProj);

I setup merged project following directions from Peter Grainge's site. I also setup mapids like how it was suggested for merged projects. When I try to invoke one of the pages with ids, it is going to the main page.

I tried three different ways as below and all three are behaving the same way -

1.http://localhost:84/Published/index.htm#<id=2000>>newwnd=false and 

2. javascript:RH_ShowHelp(0,"http://localhost:84/Published/index.htm>tims_help_window",HH_HELP_CONTEXT,2000)

3. CSH Test tool

Also, When I generate projects, .h and .ali files are not copied, why? I am suspecting this could be the problem.

Am I missing any settings?

Please help.

Sorry but I'm not able to help you on this one. Have you looked at Willam's site?

http://www.wvanweelden.eu

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

.h and .ali files are project files and not used in the output. The contents of these files will be copied into different files in the output.

If you call the child project directly, does the CSH work in that case?

Kind regards,

Willam