In progress status doesn`t update when completeting answers

[Cristi_XP]

Hello,

I am having problem with the Status update in Connect Pro.Altough the user completed some responses,the status shows In progress,wich seems to be normal, but the score is 0/300 ... so no progress on the score.

Any ideea why ? For some users also it shows progress ...

[sameer_puri]

Hi Cristi_XP,

I assume you must be using Connect 9.0.4 which is there on all our production clusters. There is a fix that we made for the "In_progress" issue and will be available to next hosted update in probably a couple of months. I think that should resolve this issue for you.

Sorry for the trouble that you ar facing coz of this!

~Sameer Puri

[Cristi_XP]

Hello,

Thanks for your reply.We are curently using 7.1 , we will upgrade soon to 9 ...

Is the bug also on the 7 version ?

[sameer_puri]

Hi Cristi,

This was reported on C904, i am not sure if the issue is there on 7.1 or not. Please do let us know if upgrading works for you. FYI, the version in which it is fixed is still unreleased and should be available in a couple of months for upgrade.

Thanks

Sameer Puri