Research in HTML Help does not work with Web Help to CHM converter script

[TSWood]

Hello,

My problem is simple:

Actualy, we're using a simple HMTL help with a chm file.

The WebHelp offers more possibilities, and the new script in RobotHelp 10 prupose to generate a WebHelp in a chm file, so perfect!

But when i use the Web Help to CHM converter script, i generate a good chm file, i open it and make a research. All the page about this research are founded, but when i want to open one, i always have a message 'This program cannot display the webpage'.

For information, the research function works good when i make a simple HTML.

In advance, thank you for your answer,

François

[Captiv8r · Accepted solution]

Hi there

How well this may or may not work may depend on where the CHM is when you are opening it. Is it on your local C drive? If not, it needs to be.

Additionally, if you copied it, it's possible that you need to right-click it and choose "Unblock" from the properties sheet.

Cheers... Rick

[TSWood]

Hi Rick,

Thank you for your quick answer.

So the chm file is well on my C drive. I seen there is few weeks when i open it by the network, all the help does not work, not only the research.

After, i don't see in the chm's properties the option 'Unblock'. Is it in the tab general, security or detail?

Thank you,

François

[Peter Grainge]

See my site re CHMs on a network.

[TSWood]

Hello Peter,

On your website, you explain how to make a chm file for a network?

But my target is to have good results after a research and not the error message.

You have a solution for this problem on your site? Because i don't find it.

Thank you,

François

[Peter Grainge]

I am confused by the fact that you have marked Rick's answer as Correct but Post 4 in this thread indicates otherwise.

Regenerate the WebHelp output to a local drive, then run the converter and make sure the output folder for that is local.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge