installing Adobe flash player11

[bonington]

Hi,

I logged onto BBCiplayer to watch kenny Rogers at Glastonbury and it said I neede to install Adobe flash player11 which I have done,it said insatllation completed, so I went back onto the BBciplayer and it still says I need to install said flash player. Can you please advise. By the way I am not a computer expert so if it can be explained in easy steps, I would be grateful- the jargon language and I do not get on.

Many Thanks

[jlepperson]

Did You Restart your System after the install? If Not, This may be the problem.

John

[bonington]

Hi,

thanks for advice, but I did try this at least 4 times, folloed instructions re installing got to the page that says its installed/ finish. Then closed PC down completely waited 1 hour went back online but still no joy. Have no idea what to do next, maybe it is not fault ayt my end.

Thanks anyway.

Diane

[pwillener]

It would help if you provided some information: operating system, browser, ...