I cannot install flash player on my MAC - (osx 10.8.4) - it downloads 50%, then clicks to "finish"

[jgp68]

I cannot install flash player on my Mac - running OSX 10.8.4 and Safari 6.0.5.  The progress bar show is as  downloading to 50%, then converts to "installing" and immediately goes to 100% and says it's installed. But it's not.  I get another Adobe Flash installer icon on my desktop instead.  Help!

[VikramGaur]

Hello,

Welcome to Adobe Forums.

First, remove Adobe Flash Player completely using Flash Player uninstaller for MAC : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

Download offline installer for Adobe Flash Player (MAC) from here : http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_player_11_osx.d...

Once the file is downloaded, run the installer

Thanks,

Vikram

[jgp68]

Hi Vikram - thanks for your instructions. I followed them - uninstalled

Flash Player (which I had previously done) and used your link to download

the installer. Unfortunately, it reacted the same way as my previous

attempts - I click on the Installer - the progress bar shows it being

downloaded and at about 50-70% complete, the message at the bottom switches

from "downloading" to "installing" and then it immediately goes to 100% and

says that flash is installed. But it is not installed and is not working.

I've also tried downloading in a Firefox browser and had the same result.

I am really stymied. Can we do a screen sharing session for you to try

and see what is the problem? Thanks. Joan