Presenter 9 trial error code 6

[timnewham2]

Hi,

I'm trying to install Presenter 9, 32 Bit, on my Windows 8 PC with PowerPoint 2013.

During install, I get an "installation failed" error (after agreeing Terms and Conditions + about 20 seconds).  Error is pasted here. Can anyone help?

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Exit Code: 7

Please see specific errors below for troubleshooting. For example,  ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

ERROR:

ERROR: System check returned with error : 6

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[VikramGaur]

Hello,

Welcome to Adobe Forums.

Which version of MS Powerpoint 2013 are you using (32bit or 64bit)

Do you see Adobe Presenter option in menu bar when you launch MS Powerpoint 2013 ? (After installation)

Thanks,

Vikram

[Tony Bolder]

I having the same problem and I use MS Office 365 64bit. This adobe program is new so why won't it install on windows 8 64bit with Office 365?

[VikramGaur]

Hello,

You need to have 32bit for Office 365 (Presenter 9 will only get install with Office 365 32bit)

Thanks,

Vikram

[Mr_Sahu]

Hi,

Try installing presenter 32bit  for office 32 bit and presenter 64 bit for office 64 bit.

Office 2013 64 bit is not supported for the presenter 9 .

Thanks,

Sunil

(Adobe presenter Engg Team)

[timnewham2]

Ah ha - yes my mistake I'm using 64 bit Powerpoint from Office 365.

I don't want to change to 32 bit, so I'll have to go and buy iSpring instead, sorry.

Thanks for your help,

Tim