The Parameter is Incorrect - error

[brian99laing]

Hi!

When I try to delete a file in RH 6.0, I get the message "The Parameter is Incorrect." The window name that has the message is "RoboHelp HTML." From the Project tab I right-click the topic to be deleted and select Delete and the message appears.

This is pretty annoying considering I'm sending these projects off to translation and these files I want to get rid of are still in the project.

Anyone have the same problem or a solution??

Signed,
Annoyed and desperate :-)

Thanks!

[Peter Grainge]

Welcome to the forum.

Not a common message but I have a feeling I saw it once soon after installing RH6. Didn't do anything other than close the project (maybe a reboot) and haven't seen it since.

The other way, having taken a copy of the project, is to delete the file in Windows. RH will whinge on re-opening and you might need to tidy some broken links.

[brian99laing]

Tried rebooting and same problem when I tried to delete the file.
Copied the project and deleted the file in Windows Explorer. Opened RH and got a red x beside the filename in the HTML Files (Topics) list. Tried to delete the file - same error "The Parameter is Incorrect."

Sigh!
Brian

[Peter Grainge]

OK, leaving your original untouched and with RH closed, go the copy project and delete the CPD file and then double click the XPJ file. That rebuilds the database and may fix it. Your project is on your hard disk I hope?

[brian99laing]

Yes, project on the hard drive.

OK - on the copy of the project I deleted the CPD file (help.cpd) and double-clicked the XPJ file (help.xpj) to open the copied project.

Went to delete a file (any file actually) and still get "The Parameter is Incorrect"

Interestingly enough, if I right click on a file and selet Properties I get the message immediately and when I click OK to close the message box, it shows the Properties for that file. I just can't delete the file.

[brian99laing]

Yes, project on the hard drive.

OK - on the copy of the project I deleted the CPD file (help.cpd) and double-clicked the XPJ file (help.xpj) to open the copied project.

Went to delete a file (any file actually) and still get "The Parameter is Incorrect"

Interestingly enough, if I right click on a file and selet Properties I get the message immediately and when I click OK to close the message box, it shows the Properties for that file. I just can't delete the file.

[Peter Grainge]

You have to be a bit patient when posting!

Was RH installed with your logon?

How big is the project zipped up?

[brian99laing]

LOL - yes, I'll keep my fingers off the Reply button! ;-)

Yes, it was installed with my login - actually it was installed for anyone who uses the machine.

It's under 500K zipped but I'm afraid my company won't let me send out "outside" to be looked at.

Brian

[Peter Grainge]

How can anyone access it with your logon. RH will not work properly unless it is installed and used with the same logon.

If that's not it and I can't look at how to get into Fort Knox, it's a bit difficult to help. What am I going to do with the help? Limited market even on eBay! :-)

[brian99laing]

Duh on my part - I meant I installed it so anyone who used the machine could access it. You know, when you are installing and it asks if it's just for you or anyone on this machine.

Well, if you're out of ideas, maybe I should just send you the project to take a quick look. Where to?

[Peter Grainge]

I doubt it will make a difference but first uninstall and reinstall with the option limited to just you.

If it still fails, email me via my site and don't forget to tell me which topic(s) need deleting.

[brian99laing]

Hi Peter!

Problem solved!!

I ended up using your information on "Reverse Engineering" to recreate the project.

From the problem project I was able to create a clean CHM and use "Method 2" which was to use Keytools to reverse engineer the CHM to get a clean RoboHelp project. Other than having to add a custom skin to the project and redo the About box, it worked perfectly.

As a side, the files I needed to delete were already gone since they didn't exist in the CHM but I CAN delete in the regenerated project.

Thanks for all your help and your authoring pages.

Cheers,
Brian

[Peter Grainge]

I was going to mail you later (didn't have your email address with me). I opened your project and had no trouble in deleting those two topics!