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I tried installing the latest version of Flash Player and when it finished it indicated "I don't have sufficient permission to complete the download!" I can view videos through my Internet Explorer but when I try to download the new version or try to view video through my Firefox (my default browser) I continually get this message!! I couldn't even send in a message through one of your "live Help" it gave me the same message.
I have tried uninstalling and reinstalling Firefox and this did not help...PLEASE help!!
Camille
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Is your account an administrator account? Usually this happens when the account is a standard user.
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I've never had issues before so my friend created an Admin account and we
tried from there but it syill would not install. Same message.
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Downloading anything does not require Administrator permissions; installing however does.
Try the following
If you still get that error message, then I strongly suspect that your system is infected with malware.
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I highly suspect I'm infected by Malware. Any suggestions on the best way
to get rid of it?
Thank you!
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Try the free version of http://www.malwarebytes.org/
However, there is a chance that it also won't allow you to download this. In that case, download it on a different computer, then use a memory stick or such to transfer it to the infected computer.
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Thank you so much!!