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i cant download flash player it says i will have to temporarily disable anti virus to install

Guest
Jul 10, 2013 Jul 10, 2013

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im on a Vista computer

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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It says you may need to temporarily disable...

For most a/v systems that is not necessary; just for "bad" a/v like Norton.

Just go ahead and install it.

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Guest
Jul 10, 2013 Jul 10, 2013

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Hi ive tryed to install it a few times & failed ? im pretty new to this

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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How did it fail; did you get any messages?

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Guest
Jul 10, 2013 Jul 10, 2013

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they ? said it contained a virus and was deleted

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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What browser do you use?

What a/v do you have installed?

I am starting to suspect that your system may be infected with malware.  Can you download other stuff (installers)?

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Guest
Jul 10, 2013 Jul 10, 2013

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Thank You heaps Pat I hav'nt tryed to download anything else ? what will i try

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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Since you may need to check your system for malware, try downloading the free http://www.malwarebytes.org/

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Guest
Jul 10, 2013 Jul 10, 2013

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oh that done the same said it contained  virus and was deleted ? i think i should delete the whole adobe  ?

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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No, read the post by C F McBlob; do you have Webroot installed?

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Guest
Jul 10, 2013 Jul 10, 2013

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ok well do i find the Webroot in me Adobe part Under ?

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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Nothing to do with Adobe; it's a kind of antivirus http://www.webroot.com/

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Guest
Jul 10, 2013 Jul 10, 2013

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well i wouldnt have it installed as i just went to it & it cost's $  As Mc blob said it would cause my hassles so he deleted it so Oh ??

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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So what is your actual a/v?

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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Does your PC have antivirus installed?

Norton?

McAfee?

Panda?

Kaspersky?

AVG?

MalwareBytes?

Webroot?

They are most of the top names in a/v software, but I have experience with only Norton, MCafee, Panda, and AVG... and as of today Webroot.

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Guest
Jul 10, 2013 Jul 10, 2013

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i have AVG  and what is a/v

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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a/v = antivirus

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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If you were unable to download Malwarebytes, then it is pretty sure that your system is infected with some sort of malware.

Make sure that your AVG is up-to-date with malware definitions, then run a full scan.

If it doesn't find anything, then you should try to get Malwarebytes onto your computer somehow.  Can you download it on a different computer, then transfer the installer via memory stick or similar?

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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I use AVG exclusively. It's good stuff. Not invasive and you can disable it when you need to. Just right click the icon in the system tray (by the clock) and choose "Temporarily Disable AVG Protection"

TeamViewerScreenSnapz001.jpg

You should be able to download with it disabled.

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Guest
Jul 10, 2013 Jul 10, 2013

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Hi ggrr i cant find the clock & the disable thing oh computers

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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The system tray (Notification Area) is on the right side of your taskbar.

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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LATEST

My bad

Here's a better screen shot:

TeamViewerScreenSnapz003.jpg

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LEGEND ,
Jul 10, 2013 Jul 10, 2013

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Webroot antivirus will do this. I witnessed it personally just this morning with Firefox, Flash Player, Reader and Shockwave downloads on a brand new HP laptop.

I had to disbale it to download and install them.

My conclusion is that Webroot uses terribly misguided and outdated virus definitions.

It blocked access to a website that I built, citing "malicious content". I put no such content on the site.

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