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Ok, to get the vitals out of the way:
Stick with me here:
After I create the WebHelp, and open it with IE9/10 on my local system, there are a handful of topics (let's say 6) that appear blank in the contents area of the WebHelp. The topics do appear in the TOC, but if I click them, the content area is blank.
Several times I asked a random co-worker to install and launch the WebHelp with IE9/10, and the topics appeared just fine .
I installed the WebHelp on a brand new system, launched IE9/10 and the topics appeared just fine .
I sent the WebHelp to my developer, who put it into his web-based app, launched it from the server with IE9/10, and the topics appeared just fine .
I opened the IP for the web-based app using my IE9/10--on the same computer where I built the WebHelp--and the topics do not appear in the contents area .
I went around to various co-workers, asking them to launch the IP for the web-based app using IE9/10, and the topics appeared just fine .
I asked the other technical writer I work with (who is using the same tools) to open the IP of the web-based app using IE9/10 and the topics do not appear in the contents area . In fact, he is experiencing the same problem with one of his projects.
It's interesting for me to note that on all the computers where the topics appeared just fine in the content area, RH was not installed.
Any ideas? (As tomorrow is a holiday, I realize there may not be any feedback until next week).
Thanks,
ipe
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HI,
Greet,
Willam
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Hi William--
There are no plugins running and no DHTML effects.
Thanks,
ipe
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Hi,
Very strange. Could you share your project with me so that I can have a look? You can contact me at contact [at] wvanweelden [dot] eu.
Greet,
Willam