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1. Re: I can't find the plug in, on my Outlook 2010
bob.treitman Jul 11, 2013 2:57 PM (in response to als@totalmechanical.com)Did you review the instructions here? http://helpx.adobe.com/acrobat-com/kb/using-sendnow.html#main_Adobe_SendNow_for_Microsoft_ Outlook
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2. Re: I can't find the plug in, on my Outlook 2010
als@totalmechanical.com Jul 11, 2013 3:01 PM (in response to bob.treitman)Yes and when I closed Outlook and re-opened it, I did not get the menu to set up the Sendnow options
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3. Re: I can't find the plug in, on my Outlook 2010
bob.treitman Jul 11, 2013 8:02 PM (in response to als@totalmechanical.com)Please take a look at these Release Notes: https://www.acrobat.com/content/dam/sendnow/Adobe%20SendNow%20for%20Microsoft%20Outlook%20 Release%20Notes.pdf
Is it possible that the issue mentioned there is the one you are running into?
I'll take a screenshot in the morning and post it here as to what you should be seeing (I don't have my Windows machine with me right now).
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4. Re: I can't find the plug in, on my Outlook 2010
als@totalmechanical.com Jul 12, 2013 5:41 AM (in response to bob.treitman)I get the following error: The wizard was interrupted before Adobe SendNow for Microsoft Outlook could be completely installed. The system has not been modified. To install this program at a later time, please run the installation again.
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5. Re: I can't find the plug in, on my Outlook 2010
bob.treitman Jul 12, 2013 12:41 PM (in response to als@totalmechanical.com)If the installer is failing, then it makes sense that you don't see SendNow in your Outlook toolbar.
It does sound as though you are running into the issue described in the Release Notes.
Have you reviewed that document (it's only two pages) and confirmed that the absence of VSTO 3.0 or the PIA for Outlook 2010 is not why the plug-in is failing to install?
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6. Re: I can't find the plug in, on my Outlook 2010
als@totalmechanical.com Jul 22, 2013 12:16 PM (in response to bob.treitman)Well I think the problem is I am running Outlook 2013
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7. Re: I can't find the plug in, on my Outlook 2010
bob.treitman Jul 22, 2013 12:42 PM (in response to als@totalmechanical.com)That would explain it. The SendNow Outlook plugin doesn't currently support Outlook 2013.
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8. Re: I can't find the plug in, on my Outlook 2010
als@totalmechanical.com Jul 22, 2013 12:52 PM (in response to bob.treitman)I see that now… THANK YOU and sorry to waste your time..


