16 Replies Latest reply on Jul 14, 2013 3:03 PM by BruceMcL

    Canon S100 RAW color issues


      Hello, all. I created a thread with this similar issue a few months ago but never really got it resolved. Instead of reviving an old thread, I decided to just recreate it with updated information.


      I have the new Canon S100 and I am having an issue with how the RAW files appear in Lightroom.


      I import the photos into a Lightroom catalog and they all look fine within the importer window (which shows essentially what a JPEG would look like), but when I click on the photo in Library or Develop, once the photo finishes loading, the red saturation goes through the roof.

      Any photo that already had a little bit of warmth to it exploded with red.
      Whereas any photo taken in normal light gains a little more warmth and exposure.


      Here are a couple examples of the JPEG preview (also how it looks in-camera) compared with what the RAW looks like once it's been loaded in Lightroom. (The above or left photo is the “normal” version, the bottom/2nd image is the RAW)     

      S100 1.jpeg

      S100 2.jpeg

      S100 3.jpg

      S100 4.jpg

      S100 5.jpg

      It’s sort of difficult to tell with some of the photos by looking at them side-by-side. I also have the individual photos if you want to A/B them to see the changes that are actually occurring.


      There are no presets being applied upon import.

      The only solution I've found is to convert them all into JPEGs using Canon's software (which does not alter the images as seen above), and edit them in Lightroom as JPEGs, but that completely eliminates the point of buying a camera that is capable of shooting in RAW.

      I’ve been having this issue since the S100 first came out (when I purchased it) with Lightroom 3.6RC and was told that it would be fixed in Lightroom 3.6… which it wasn’t… nor was it fixed in Lightroom 4.
      I decided to just go ahead and convert all my photos to JPEGs until I found a fix to this so I could at least have my photos (I had photos from my anniversary with my girlfriend in November that I couldn’t do anything with so I was sick of waiting).
      I figured I’d wait till more people had the camera, expecting this issue to be more widespread… but now that a lot of people have the S100, I’ve looked around and found no other instances of this happening… so I’m worried it’s something on my end.


      I have a 2008 13” MacBook Pro running OSX 10.7.3 and I have the latest version of Lightroom (4.0) and Camera Raw (7.0) installed. I’ve tried the photos in Photoshop CS5 and it does the same thing. When this first happened back in December I tried the photos in Aperture as well and it did the same thing.
      The only software that seems to recognize the true color of the photos is Canon’s horrible “professional editing” software.


      Thanks in advance.


        • 1. Re: Canon S100 RAW color issues
          dhphoto2012 Level 1

          But presumably you can just simply alter the white balance on the RAW file and then remove some red right? LR's controls are so advanced this could be done in two seconds. I assume DPP is adjusting for the foibles of the sensor and LR isn't but the end result would be the same.


          So what's the problem or am I missing something?



          • 2. Re: Canon S100 RAW color issues
            pmartin89 Level 1

            I think you're missing the point entirely. The problem is that Lightroom is modifying the image from its original form.

            If I have a set of 400 photos that all have perfect as-shot white balances, I don't want to have to go through and correct every single one of the photos in post-production simply because Lightroom somehow imports or misreads the color profile of the RAW file.


            And sure some of the images (like 4/5 of the ones above) are pretty easily fixed, but some of them (like the first one) are impossible to fix without making the image look horrific.


            Correcting the image is cleaning up the spilled water, not opening up the cabinet and fixing the leaking pipe.

            • 3. Re: Canon S100 RAW color issues
              dhphoto2012 Level 1

              Looks like you're screwed then

              • 4. Re: Canon S100 RAW color issues
                ssprengel Adobe Community Professional & MVP

                The WB is significantly off toward the red in the first theatre photo, perhaps the camera is picking up on the blue safety lighting so Adobe’s S100 profile being slightly more overly red isn’t anything they need to fix, I don’t think.


                The WB seems to be daylight in the second mixed-lighting photo, keying off of the window-light from the purse instead of the bulb near her face.  Again, the wrong WB is not something Adobe needs to fix.


                The skin-tones are a little more red in all the photos, but the others look ok because the WB is ok and there’s no mixed lighting is picking up on.  You can’t blame Adobe for the camera choosing the wrong WB, only yourself for not fixing it.


                Are these with the Camera Standard camera profile in the Camera Calibration section or Adobe Standard?


                Do you know how to synchronize the WB across multiple photos using the Sync button in Develop?

                • 5. Re: Canon S100 RAW color issues
                  pmartin89 Level 1

                  Hey ssprengel, I think you were the one that helped me out last time.


                  I wouldn't really say "It's my fault for not fixing the WB". These photos look completely normal/fine in-camera, in Canon's software and when converted to JPEG.... it's something to do with how Lightroom is handling the photos.
                  I'm not sure how you can say "the camera is picking the wrong WB" when the photos obviously look fine when they're not in Lightroom.


                  I believe they're all set to Adobe Standard. I've tried setting it to "Camera Standard" before but that completely sucked all the life out of the photos.

                  I do not know how to sync WB across multiple photos in Develop.

                  • 6. Re: Canon S100 RAW color issues
                    Susan S. Level 1

                    With the Canon point and shoots (I've used the G3 and G11), I've found that if the available light is rather red eg the tungsten lighting that many of these images are shot under, then Adobe RAW rendering is definitely a bit redder.


                    But they are going to be different from the jpegs - that  is the point really. Lightroom is there to allow you to get different results from the jpeg using the RAW images. You  use the lightroom controls to get the results you want, without being tied to the exact rendering that Canon thinks you should have. If you want the same as the jpeg then use Canon's software.


                    Having said that, there isn't a huge amount of difference between the Canon jpegs and the Lightroom ones that I can see. The first two have shocking white balance in both, and would be much better if corrected so the skin colour was less tangerine. To sync WB across multiple images with the same lighting, get the first one right, then select all the ones you want to change, with the correct one active on the screen, hit the sync button and on the pop up menu just tick off the white balance option and then the synchronize button.

                    • 7. Re: Canon S100 RAW color issues
                      pmartin89 Level 1

                      Oh ok, yeah I've done the Synchronizing thing before. Problem is, none of the shots really have the same issues. I've tried syncing white balance before and what works for one photo (even under the same lighting) often doesn't work for the others with this.
                      But even then, correcting the white balance is treating the symptoms instead of the root problem.



                      When I import RAWs from my Canon XSi, the photos look spectacular and they look the same across mediums (in-camera, Canon's software, Lightroom, Photoshop, Aperture, etc.). The RAWs from my S100 just appear as seen above.
                      I understand that the point of RAWs is to allow more modifications to photos... but I hate having to spend all this extra time just having to correct issues that Lightroom creates.


                      I've never experienced a camera or software that imports RAWs looking differently than they do in-camera or in other software.
                      There has to be a way of making Lightroom recognize the more accurate color of the photos.

                      • 8. Re: Canon S100 RAW color issues
                        Jeff Schewe Level 5

                        pmartin089 wrote:


                        I think you're missing the point entirely. The problem is that Lightroom is modifying the image from its original form.



                        I think YOU are missing the point, there is no such thing as an "original form"...all raw images are monochromatic sensor dumps of the electrons captured by the sensor. You really don't want to look at a real raw file, it really sucks…so, any raw converter must do a "default" raw to rendered processing. Canon has their black box SDK which they try to make "look" good. Camera Raw and Lightroom do a more "normalized" rendering of the raw file. It's probably much more "accurate" (if there is such a thing for raw files) but there's no way it's gonna match the Canon SDK because, well, Canon's raw processing is proprietary and not used by ACR/LR.


                        You think the Canon "look" is more accurate? That's only because it matches the look on the camera LCD. If you fall in love with that look, the only option for retaining that look is use Canon software…


                        Otherwise, I suggest you learn how to use the ACR/LR controls to get what you want out of a raw file and change your "defaults" to match what you think you want. But just understand, the camera LCD is the raw file processed by Canon to look like THEY want it to look and then converting it to sRGB for the LCD display. There's a lot of processing going on to get it to look like that. If you want to match that, you can but you'll have to learn how to use the ACR/LR controls to get your image they way you want. Look, it's not rocket science…you just need to know how to use the controls in ACR/LR and understand that Canon's "look" and ACR/LR's "look" will NEVER match unless you do the work to make it match.

                        • 9. Re: Canon S100 RAW color issues
                          pmartin89 Level 1

                          Geeze. I shouldn't have used the wording "original form". I just meant what looked more natural. If you think Adobe's RAW photo renderings look more natural than the first image then we're obviously at a huge disagreement about what natural is.
                          I mean... I was there... and my face isn't that orange.


                          You say there's no way it's going to match Canon's SDK... but every other Canon camera I've used has matched Lightroom perfectly.

                          Canon XSi, XTi, T1i, T2i. Granted, I don't have a very large range of cameras to test from... I've never had to fix every photo coming into Lightroom.
                          They look natural. They look like they looked when I took the photo in-camera.

                          You say they're NEVER match, but I have no experience with them doing anything else but matching.


                          I apologize for not having your thorough knowledge of Lightroom's camera profiles... but telling me I "need" to know how to fix the problem isn't going to help me fix the problem.
                          I've said before and I'll say it again, editing the WB photo by photo to make them look more natural isn't fixing the problem. It's *dealing* with it.

                          • 10. Re: Canon S100 RAW color issues
                            dhphoto2012 Level 1

                            pmartin089 wrote:


                            but telling me I "need" to know how to fix the problem isn't going to help me fix the problem.


                            But that's the point, there isn't a problem. You just aren't using the software the way it was intended and are blaming it.

                            • 11. Re: Canon S100 RAW color issues
                              ssprengel Adobe Community Professional & MVP

                              In the first photo, the stage lighting is very red.  The S100’s AutoWB is guessing the wrong WB.  The S100 apparently has some sort of fix-people’s-skin processing that mitigates the overly-red WB-detection problem.


                              LR has a way for the photographer to correct the WB down to about 2000K, but no lower, but LR does not have a “fix-the skintones” processing, so the photos taken in overly-red lighting and using the incorrect camera-determined As-Shot WB look very red until you correct the WB, and since LR’s WB only goes down to 2000K, things are still a little too red, because the illumination coming from the left in the photo is very, very red, perhaps from red curtains.


                              In the second photo, there is bluish daylight from the left, and reddish tungsten light from the right.  This is mixed lighting and while not red to the extreme, you’re still going to have to decide what area of the photo is more important, things illuminated from the left, or things illuminated from the right.  The camera decided the WB was closer to the bluish daylight so made everything else more reddish which makes the back of her head look right, but not her face as far as the WB is concerned, but the camera fixed the skintones and things look better despite the more daylight WB.  In LR there is no “fix-the-