2 Replies Latest reply: Jul 14, 2013 5:31 PM by tonyhorton RSS

    Creative Cloud downloaded yesterday and worked perfectly, today it’s non-responsive, why?

    tonyhorton Community Member

      I downloaded the creative cloud software yesterday as a new customer so i could to download PS, ID, AI. The software seems to work correctly and was very responsive.

       

      I arrive at work today and the software is completely unresponsive?

      • i have tried to use the admin console online to download PS - nothing.
      • I have tried to uninstall the software - nothing

       

      Please help!