downloading flash player

[cookasia]

Why don't you have a phone so I can speak directly with someone about downloading flashplayer? It won't download even though Safari is turned off.

[C_F_McBlob]

Because Flash Player is a free product, there is no phone support for it. Using Safari, I will assume you're on a Mac.

Download the offline installer here: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac /install_flash_player_11_osx....

Quit Safari (don't just close the window - Cmd+Q to quit it altogether)

Mount the DMG and run the installer

If it won't run, go to: Mac HD/Library/Internet Plugins

Trash the Flash Player.plugin file from there

Go to: Mac HD/Library/Application Support/Adobe

Trash the Flash Player folder (the whole folder)

Empty the trash

Reboot

Mount the DMG and run the installer again.