adobe flash player 11 not recognised

[med42]

I had a problem where flash player suddenly disappeared from my laptop.  I have tried reinstalling flash player 11.  When you go into  control panel and look in programs it shows it there,  but  the computer doesnt recognise it anywhere else. Everything i do stated i need to update/load flash player.  What am i doing wrong?  have tried everything that i can see and understand.

Any help would be most helpful

Thank you

[C_F_McBlob]

What version of Windows?

What browser do you use?

[med42]

Hi

I have windows 7, and use internet explorer

[C_F_McBlob]

Uninstall it from the Control Panel>Programs and Features>Uninstall a Program

Download the offline installer from this page:

Windows: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

Reinstall it

Reboot

[med42]

ok will try it now

[med42]

hi McBlob,

have followed your instructions  but still not working

control panel/ programs and features    shows it as being there,  but doesnt show elsewhere. 

[C_F_McBlob]

See http://forums.adobe.com/thread/885448

[pwillener · Accepted solution]

Or http://forums.adobe.com/thread/867968

[med42]

thank you McBlob  and Pat,  have done both and now seems to be working ...  I think lol.

Thanks once again