Adobe Presenter 8 Record Video option

[LCBGa]

I'm getting a error message 'Application is already running' every time I try to use the Record Video option.  I end the task in Task Manager, but that doesn't seem to help. 

What's causing this and how do I get the Record Video option to work?  I'm trying to record what's on my monitor.

Thanks!

LCBGa

[alpi_agarwal]

Hi,

Just to confirm, what process are you killing in the task manager.

Is it powerpoint.exe or Adobe-Pr-VC.exe. You need to kill the latter.

If this the case, try closing all the applications and re-start your system.

Was the app working earlier ?

Thanks,

Alpi