Unable to view web-based videos

[burkeweb44]

  For the past few days, I have been unable to view web-based videos with the exception of YouTube. I am running Windows 7, IE 10, and am using Flash Player ver 11.8.800.94. Have tried using Beta ver 11.8.800.115 with no change. I have run 2 different anti-virus/anti-malware programs, and nothing was found. Have un-installed/re-installed Flash Player several times, and still receive messages telling me I need to download Flash Player. My system shows that I am running Flash Player 32-bit, but no videos besides YouTube will play. have been in contact with Microsoft for assisstance, and have followed all their suggestions, but still no luck. I am down to rebooting my laptop from scratch but thought I would see if you might be able to assisst me first.Any suggestions?

[C_F_McBlob]

IE 64 bit?

[burkeweb44]

Yes, IE 64-bit.

[C_F_McBlob]

See: http://helpx.adobe.com/flash-player/kb/flash-player-64-bit-operating.html

[burkeweb44]

Attempted your suggestion. Unable to finish due to having no display for checking anything. Am also unable to use my internet radio due to this Adobe product.

[pwillener]

Check

• http://forums.adobe.com/thread/885448
• http://forums.adobe.com/thread/867968

[burkeweb44]

Again, atempted your suggestions. Still nothing. I do not have blocked content, I do not have any video at all, aside from YouTube and Dailymotion. Am down to just rebooting my laptop from scratch.

[pwillener]

burkeweb44 wrote:

no videos besides YouTube will play.

What exactly do you see instead of the expected Flash content?

[burkeweb44]

All I see is an x in the upper left hand corner of what would be the video, and a message telling me I need to download the current version of Flash player. I never download from the message, but go directly to the Adobe website.

[pwillener]

And Shockwave Flash is definitely enabled?

And ActiveX Filtering is definitely disabled?

In that I case the last thing I can think about is a clean install: http://forums.adobe.com/thread/928315