After downloading, installation stalls. Error message: cannot contact reliable source.

[Guest]

How do I resolve this?

[pwillener]

Download and run the offline installer

Windows: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

Mac OS: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_player_11_osx.d...

[Guest]

Use the StandAlone Flash Installer.

Adobe has stopped offering its standalone Flash installer as of July 2013 and the download links on its Flash Troubleshooting pages are now bad links. But since the last archived version is the same as the current version (ver.11.8), it can be currently be downloaded from two different webpages:

1. http://get.adobe.com/flashplayer/otherversions/ (easier to find the right download)

2. http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions. html and download the right one for your device and system. For Windows it is Flash Player 11.8.800.94..(link is: http://download.macromedia.com/pub/flashplayer/installers/archive/fp_1 1.8.800.94_archive.zip). It is a zip file that has more than you need so unzip it, then open 11_8_r800.94_archive>11_8_r800_94 and then copy-paste the right program to a real folder outside the zip file. If you use IE then use either the winax.exe or winax.exe version, otherwise use the the win.exe or win.msi version.

[C_F_McBlob]

JUST WHERE EXACTLY did you get this false information that Adobe stopped offering the offline installer?

Post a link to the exact page and text that confirms this from WITHIN THIS SITE. I don't want to see it from some "rumormill" forum.

[Guest]

The purpose of my previous post was not about Adobe offering consumers links to standalone Flash installers but that rather to give others the information on where they can find them. I do not remember where I got the idea that Adobe was not going to be offering consumer standalone Flash installers so people may disregard it, but for some reason Adobe is currently not offering standalone Flash downloads to consumers that I could find and this seems to have been ongoing for about a week or so based on other posts. It appears that the consumer links on the official Adobe web pages to standalone installers are bad/missing/gone. The purpose of my post was not about why this was happening but rather to give people the links to standalone installers so they didn't have to go through >100 pages like I had to in order to find them. Ultimately the only pages I could find that had standalone/offline Flash installers were for licensed business distributors (#1) and the archives (#2). I could not find one for consumers with standalone installers. Below is just one example of an Adobe page (official, not forum) where all the links to standalone Flash installers are bad /missing/gone.

On the troubleshooting page: Flash Player Help / Installation problems | Flash Player | Windows at  http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

Examples of Bad/Missing Links on this page:

Flash Player for ActiveX (Internet Explorer)

direct links for Internet Explorer

[C_F_McBlob]

Explain THIS

You NEED TO UNDERSTAND - just because YOU can't access it, DOESN'T UNDER ANY CIRCUMSTANCES mean that Adobe has quit making it available. And UNLESS you can provide a valid, reputable link FROM ADOBE to support the claim, YOU CANNOT POST untrue information all over this forum in multiple threads, regardless of how upset you are that you can't get something to download.

[pwillener]

JS-Genius wrote:

Examples of Bad/Missing Links on this page:

Flash Player for ActiveX (Internet Explorer)

direct links for Internet Explorer

I do not quite understand what you mean by "bad/missing"; the links work perfectly fine, also from this page http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_hea...

[Guest]

Every link on that page works fine except the two for standalone installers. Unless their is some quirk with IE since the link can be opened with different browsers like yours, then I can't explain it. Even more so when I can open the link right below it for non-IE browsers Flash Player Plug-in (All other browsers) . It is happening to others too as there are many other posts with same problem. It is especially bizarre that the link for the IE standalone, can't be opened by IE. I thow up my hands in frustration and am giving up posting. I'm sorry if I am wrong about the specifics, but somethig is wrong here.

[pwillener]

I just tried the two links on IE, and they both download instantly.

What exactly do you get when you try to download these installers?

[Guest]

It goes to a blank page that says "The website declined to show this webpage". It's a mystery.

[pwillener]

That is indeed a mystery to me too.  Sorry, I have no idea what could be causing this.

[Guest]

What is F-secure?

[C_F_McBlob]

.Woofice wrote:

What is F-secure?

I asked that too when I first saw it posted here. It's anti-virus software, and apparently very terrible anti-virus software. Almost everyone who's running it has encountered a warning that Adobe is an attack site, and EVERY download here is a virus. (not true)

The name of it is quite an oxymoron actually, because it's anything but secure, and if you need to update anything from Adobe, you're F'd, so to speak.

[Guest]

Up to now, I have not had any problems downloading/updating Adobe. I have not added any new anti-virus software. The anti-virus software is whatever came with my computer when I bought it last year. Confusing!

[C_F_McBlob]

Nearly EVERY poster here who's reported that EXACT same error message has been using F-secure.. Common cause, common solution. uninstall it and get antivirus that doesn't mistakenly identify a necessary update as an infection.

[Guest]

What is F-secure?

[pwillener]

.Woofice wrote:

What is F-secure?

Sorry, your topic has been hijacked with some completely unrelated issues.

Your problem should have been resolved with my initial reply to you.

[Guest]

thank you.

[pwillener]

There have been several topics over the last few days that an a/v software called F-Secure will actively prevent downloading anything from Adobe.com; perhaps you are affected by something like that?

[Guest]

Interesting about F-Secure as I do have Charter's version of it but again I can open every Adobe link except for the IE standalone installers and typically if it thought there was a problem it would give a warning, not just a blank webpage that says "The website declined to show this webpage".It's a mystery.