Hi paone and welcome to our community
Your comment:
If there is a programmer out there in Adobe who cares about
quality of this product (Captivate) please respond to this
post asap.
Seems to imply you feel Adobe is monitoring these forums.
Unfortunately, this is seldom the case. If you really need support,
you need to follow the support channels. At the bottom of this page
is a link to support.
Or, if you prefer, you may try articulating what is happening
to you and one of us here will try and assist.
Cheers... Rick