Presenter 8 encountered an unexpected problem

[me85go]

As soon as I click with the PowerPoint 2007 Presenter 8 plug in to open and save, I get an error message.

"Adobe Presenter has encountered while working on this presentation, an unexpected problem. Save your work in a new file and then restart PowerPoint."

I can do what I want but the problem always comes back.

Has someone an idea what the problem is?

Greetings Melanie

[VikramGaur]

Hello,

Welcome to Adobe Forums.

Which windows do you have ?

Does it happen on a blank presentation as well ?

Have a you tried using Adobe presenter 8 from a different user account ?

Upload some screenshots.

Thanks,

Vikram

[me85go]

I use Windows 7 - Enterprise.

It happens also with a blank presentation.

Thanks

Melanie

[VikramGaur]

Hello,

Does it also crashes when you use Adobe Presenter from a different user account ?

Thanks,

Vikram

[me85go]

Here I have the same error message.

Thanks,

Melanie

[me85go]

Hello,

yes I tried it from another acocount. Unfortunately, it have the same error.

Could it be a problem with settings?

Greetings Melanie

[E_slinger]

Hello,

Same problem for me today. It was triggered when I tried to use the quiz tools. I began to access the ribbon tools.

I am running Windows 7, PPT 2010 and Presenter 8.0.1 build 260

Thoughts??

[E_slinger]

Hello,

So I ran into this problem again, so I hit Ctrl+Alt+Del and went to switch user...I logged into the same machine as a different user...and I was able to complete the same task, on the same file, on the same machine, but as a different user.

What gives? Any ideas? - How can this fact help me to correct the issue with my primary logon?