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I have been wrestllng with an issue for weeks. I have cleaned my registry, run Malware programs, and my machine has AVS on it. I ran Windows Defender, and Norton. I am running a Dell i3 with Windows 7 SP1, IE 10 and Chrome. I have followed all of the on line suggestions, uninstalling, installing a fresh copy, I upgraded the IE to 10, the W7 is current. I have Shockwave enabled, Java is running and if I install a fresh copy of Flash I can go to You Tube and run 1 video and then I start getting errors. This video is not available, You need to upgrade your Flash, This video not availalbe.
I even talked to my computer repair company and they remoted into the machine and completely cleaned it up and as I did again ran all of your suggested repairs. The only thing that is strange is that my computer passes your tests, showing it is installed and the version yet when I look it up in Control Panel, all programs, it isn't there and it doesn't appear in Control Panel either.
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You are trying to watch these videos on IE or on Chrome?
For IE you must install the Flash Player ActiveX Control, and it should show up in Programs & Features (under Adobe).
Chrome comes with Flash Player preinstalled; it will not show in Programs and Features.
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I have tried to use both IE and Chrome. Neither works. Flash Player has been installed and it does not show up anywhere nor does it work in IE or Chrome.
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Do you have the 32-bit or 64-bit edition of Windows 7?
Anyway, go to C:\Windows\system32\Macromed\Flash and tell me what files you have in there.
Also, for IE check
In Chrome check if the Flash Player plugin is enabled.
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I am running 64 bit Windows 7
Here are the files:
Name Size Date Modified
activex.vch 1.5 MB 7/26/13 10:31:11 AM
Flash32_11_8_800_94.ocx 15.5 MB 7/26/13 10:31:11 AM
FlashInstall.log 282 kB 7/26/13 10:31:14 AM
FlashPlayerUpdateService.exe 251 kB 7/26/13 10:31:12 AM
FlashUtil32_11_8_800_94_ActiveX.dll 468 kB 7/26/13 10:31:11 AM
FlashUtil32_11_8_800_94_ActiveX.exe 796 kB 7/26/13 10:31:11 AM
mms.cfg 47 B 7/26/13 10:31:12 AM
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Are you sure you have the 64-bit edition of Windows 7? The files you listed are all 32-bit.
Do you have a C:\Windows\sysWOW64\Macromed\Flash folder, and what is in there?
Anyway, have you checked if the Flash Player plugin is enabled in your browsers?
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Here is what my computer is telling me.
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Sorry, if you attached a screenshot, it didn't make it. You need to post screenshots in the forum.
What about C:\Windows\sysWOW64\Macromed\Flash ?
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Name Size Date Modified [parent directory] activex.vch 1.5 MB 7/27/13 11:22:40 AM Flash32_11_8_800_94.ocx 15.5 MB 7/27/13 11:22:39 AM FlashInstall.log 301 kB 7/27/13 11:22:42 AM FlashPlayerUpdateService.exe 251 kB 7/27/13 11:22:40 AM mms.cfg 47 B 7/27/13 11:22:40 AM
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Your replies do not contain any information. Please go back to your forum topic and post the reply there.
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Sorry I am going back and posting the answers right now.
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You should be getting everything now. I am posting all the answers.
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So far I have followed all of the suggestions you have made with out success. My computer shows that i have the current version of Flash, My computer is running W7 64bit and the current version of Flash when I use the tools. When I look in my computer that doesn't agree.
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Yes I have double checked. I also re-installed IE 64 bit.
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I have followed thread 885448 and 867968
Chrome plug in is not working
activex.vch
Flash32_11_8_800_94.ocx
FlashPlayerUpdateService.exe
mms.cfg
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I have 64 Bit Win 7 SP1 confirmed The files are in another email. I have also gone through threads 885448 and 867968
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I have both IE and Chrome and neither is working. I have installed and uninstalled, IE, Chrome and Adobe. Flash does not show up in Programs & Features nor Control Panel.