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Repeating Dialogue of "Please Quit The Following Programs"

New Here ,
Jul 28, 2013 Jul 28, 2013

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There are no other programs running. I am certain. I have rebooted. I have made software updates. This has been happening for several weeks. This occurs during the download process. Please help.

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LEGEND ,
Jul 28, 2013 Jul 28, 2013

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New Here ,
Jul 29, 2013 Jul 29, 2013

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Thanks. I should have mentioned I am using a Mac OSX system, so control, alt delete won't work. Apple has a similar function and it shows that I am definitely not running other programs.

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LEGEND ,
Jul 29, 2013 Jul 29, 2013

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Yes, you should have mentioned that . It means a completely different set  of steps, but luckily, I'm a Mac user so I know them.

Download the offline installer here: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_player_11_osx.d...

If it won't download directly, right click and "Save as"... DO NOT mount the DMG or run the installer yet!

Go to: Mac HD/Library/Internet Plugins

Trash the Flash Player.plugin file from there

Go to: Mac HD/Library/Application Support/Adobe

Trash the Flash Player folder (the whole folder)

Empty the trash

Reboot

Mount the DMG and run the installer.

BEFORE opening any Flash content in Safari, open Safari>Preferences, and check the Security tab to make sure "Allow all other plugins" is checked.

SafariScreenSnapz001.jpg

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