adobe digital - how can I re-authorize my computer so that I can download to my reader?

[Guest]

How can I re-authorize my computer to alow me to transfer my EPUB books to my reader?  I tryed several times and in so many words it says I cannot do it with my email and pass word.  Bob

[MichaelKazlow]

Moved to Adobe Digital Editions

[Guest]

I have done this 2 times and it did not work.  I even deleted the digital program from my computer and reloaded it and that did not work.  Help

[sjpt · Accepted solution]

Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

Unfortunately, it often then gives misleading error messages about what is wrong.

A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

Restart ADE, and then reauthorize with your (old) Adobe ID.

[Guest]

Thank you so much. It responded just like you said.

[Pam23585657820h]

I've tried this to no avail!

I erased authorization, then re-authorized, hit OK

double clicked on the book I wish to open in the ADE library and get the message 

"computer authorization needed"....

but I just authorized it!  HELP