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Not able to create tabs

Community Beginner ,
Jul 26, 2013 Jul 26, 2013

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I work with FM9. I can't create tabs in a paragraph via paragraph designer or by drag and drop. When I open paragraph designer and click 'edit' the tab position window pops up but when I enter a value and press 'continue' the windows disappear and no fault message pops up. It's like nothing happened. Any idea what can be the issue?

According to IT all my permission settings etc. are ok and the latest version of 9.0 p255 is installed.

I've tried to call and/or chat about this issue with Adobe but keep being parked on hold by Framemaker dept., Terrible service!!! case# 184532797

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correct answers 1 Correct answer

Community Beginner , Jul 29, 2013 Jul 29, 2013

Yep, problem is solved after re-installation of FM9 keeping the preferences.

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LEGEND ,
Jul 26, 2013 Jul 26, 2013

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Is your paragraph designer docked along the side? Try moving it off and have it float as in earlier versions of FM. Various misbehaviours in the designers have been reported while they are in the docked locations.

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Community Beginner ,
Jul 29, 2013 Jul 29, 2013

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Thank you for the suggestion Arnis but the paragraph designer is not docked and is floating. I'll try and see if there is any change when I do dock it. Nothing seems to help so I'm thinking of having IT reinstall the software to see if that works.

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Community Beginner ,
Jul 29, 2013 Jul 29, 2013

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Yep, problem is solved after re-installation of FM9 keeping the preferences.

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