5 Replies Latest reply: Aug 4, 2013 5:51 PM by Stan Jones RSS

    Encore CS6 Dynamic Link to Photoshop CC

    Trevor.Dennis Community Member

      This seems such an obvious question, but I have searched without request:

       

      Until two days ago I had Premiere Pro CS5, CS6 and CC installed, but I was having problems with the CC Application Manager not recognising apps as installed when they were.  So I was advised to remove the old versions (I also had to remove Photoshop CS6 and InDesign CS5.5), and reinstall the application manager - which I did, and the AAM now has all its ticks in the right places. Except of course, I now don't have Encore!  So I reinstalled PremPro CS6 (a three hour job with my rural NZ connection).

       

      My problem now is that if I try a Dynamic Link from Encore CS6 to Edit in Photoshop, I get this error message:

       

      Encore  Error Meesage.JPG

       

      I'm guessing this is because Encore CS6 does not know about Photoshop CC, and that I could fix it by reinstalling Photoshop CS6?  Another three hour download   So can I somehow make Encore CS6 use Photoshop CC, or am I misinterpretting the error message?

       

      Many thanks

        • 1. Re: Encore CS6 Dynamic Link to Photoshop CC
          Ann Bens CommunityMVP

          In windows did you set .psd to open with Photoshop CC.

          • 2. Re: Encore CS6 Dynamic Link to Photoshop CC
            John T Smith CommunityMVP

            >guessing this is because Encore CS6 does not know about Photoshop CC

             

            I have read that PProCC will not dynamic link to EncoreCS6, so I will also guess that you are right... dynamic link only works between the same versions

            • 3. Re: Encore CS6 Dynamic Link to Photoshop CC
              Stan Jones CommunityMVP

              dynamic link only works between the same versions

              That is true, but the "edit in photoshop" is not that kind of "dynamc link." Another user reported that tech support got Encore CS6 and Photoshop CC working. In looking back, he did not clearly say that he had tried what Ann recommends.

               

              Trevor, let us know, as I think many users are going to run across this issue.

               

              I think it is most likely to occur when CC installed, and then Photoshop CS6 is uninstalled.

              • 4. Re: Encore CS6 Dynamic Link to Photoshop CC
                Trevor.Dennis Community Member

                Ann, yes PSD files open in Photoshop CC.  Stan, the order of install/unistall was exactly as you said.  But when I unstalled all my pre CC apps, and reinstalled the Application Manager, it did not recognize _any_ of the CC apps as being installed, so I let it overwrite them.  The whole point of starting this process was to get the AAM in sync with the installed CC apps so I wouldn't miss updates.

                 

                I got round my problem last night by using the Windows 7 search facility to locate the menu file, and open it in CC, but that feels so clunky compared to a simple right click.  I relax by browsing the Photoshop forum, so I will probably reinstall Photoshop CS6, if only to test answers, but it would be nice to get Encore CS6 and Photoshop CC working together.

                 

                BTW  The Application Manager does not show Premiere Pro CS6 as being installed, whereas it did after I first installed the CC apps.

                • 5. Re: Encore CS6 Dynamic Link to Photoshop CC
                  Stan Jones CommunityMVP

                  open it in CC,

                  Encore can have problems when you edit menus outside Encore, rather than using the "edit in photoshop" option. You're fine as long as you ikmport the revised menu as a new menu, but that kinda defeats the purpose.

                   

                  So yes, let Encore use PS CS6 for now.

                   

                  We need a way to fix this....