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Problems with installation of Presenter 9 trial

Community Beginner ,
Aug 01, 2013 Aug 01, 2013

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Hi,

I did the installation of Presenter 9 (32 bit) Trial. The message was: Installation was succesfull.

However when I opened Powerpoint 2007, I could not found the Presenter Add In  in the control panel. Then I checked the Powerpoint Options/ Add In Management.

I found it as not "activated Add In".

When I tried to activate it it did not work. The hook was removed automatically again and it was assigned as "not loaded".

What can I do?

Grazie

Chreste135

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Participant ,
Aug 01, 2013 Aug 01, 2013

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Hi,

We would like to setup a meeting with you to get more details about the issue. Pls. let me know a convenient time when we can meet you. We are in GMT +5.30 timezone. You can write to me at jpandeya@adobe.com

Thanks,

Jayashree

Adobe Presenter Engg. team

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Community Beginner ,
Aug 02, 2013 Aug 02, 2013

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Hi Jayashree,

Thank you for your prompt reply. Is it possible to meet on Monday  (GMT +1) at 9:00 pm?

Regards

Christine

[Personal information removed by Jorma Jennings]

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Participant ,
Aug 04, 2013 Aug 04, 2013

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Hi,

Looks like you are in the GMT + 1 timezone. Can we meet at 12 P.M. on Tuesday afternoon?

Thanks,

Jayashree

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Community Beginner ,
Aug 05, 2013 Aug 05, 2013

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I am staying in Italy. If you mean noontime on Tuesday (Italy time), yes it is possible.

Christine

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Community Beginner ,
Aug 06, 2013 Aug 06, 2013

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Hi Jayashree,

today my Internet connection is broken. It does not make sense to have a online meeting today at 12.00. I would like to come back to you at a later point in time.

Thank You

Christine

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