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Since approx 2 weeks, everytime when I start Explorer 10 (windows 7), a pop-up appears asking me if I want to install Adobe flash. This pop-up directs to a file named swflash.cab.
I already installed Adobe flash (version 11.8) on my computer and whatever my respons is to that pop-up (Yes, no) the pop-up appears again and again when I start explorer.
Does anyone know how to get rid of that pop-up?
Thanks, Dirk
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When you say yes to the update, does it actually finish the installation to completion? What exact version of flash player do you have when you go here?
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Hi,
I have version 11.8.800.94 installed.
When I agree that the changes can be made to my system, the installation completes to 100% after which I click the “done” button.
The only thing that is different (as far as I can remember) is that after previous updates a screen appeared showing a little movie and message that version xxxx was successfully installed. That does not happen now.
Regards, Dirk
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Can you post a screenshot of such a pop-up? There have been many reports of fake update notifications recently.
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No I can’t because when the pop-up appears, I can’t do anything else but clicking the “Yes” or “No” button on the pop-up.
If I click the “show details” link on the pop-up, I can inspect the certificate of the publisher. It is Adobe Systems.
So I guess this is not a fake update.
Regards, Dirk
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What files do you have in C:\Windows\system32\Macromed\Flash ?
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activex.vch
Flash32_11_8_800_94.ocx
FlashInstall
FlashPlayerUpdateService
FlashUtil32_11_8_800_94_ActiveX.dll
FlashUtil32_11_8_800_94_ActiveX
mms.cfg
and a directory FlashPlayerTrust
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That's a bit weird; you have all required files for the Internet Explorer add-on.
Does Flash Player actually work; can you see the Flash animation at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html ?